A Surprising Way to Promote Trust at Your Nonprofit

Nonprofit Organization

A Surprising Way to Promote Trust at Your Nonprofit

Though many people go to work for a nonprofit because they value the types of services they provide or causes they support, employee and volunteer trust is not necessarily a given. Creating an environment that establishes transparency in company practices helps to develop trust at all levels of the organization. One surprising way to open the doors to transparency is by encouraging incident reporting in nonprofits.

Open a Dialogue Around Risk Management

Filing incident reports is often an established procedure and employee responsibility. However, there are several reasons employees and volunteers neglect the process. As reported on https://visvolunteers.com, opening up communication on the shared responsibility for risk management across the organization can reduce barriers to incident reporting, such as:

  • Fear of negative impacts on an individual’s or company’s reputation
  • Concerns that issues will not be addressed
  • Fear of negative repercussions for the reporter
  • Concerns over the strength of the reporting system

Regularly inform organization personnel about the importance of filing incident reports to the improvement of company practices. When incident reports are filed, follow up with the individual who filed it, acknowledging its receipt and, if possible and appropriate, any steps that were taken to address any issues revealed in the report. Encouraging incident reporting in nonprofits helps to increase organizational transparency and employee and volunteer trust.

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